Job Title: Collateral Specialist
Reports To: Post-Closing/Shipping Manager
FLSA Status: Non-Exempt
Department: Post-Closing
Division:

Summary: Collateral Specialist will be responsible for completing functions related to the closing of loan applications. Imaging and preparing collateral to be sent to specific Warehouse Banks ensuring to meet their guidelines. This includes performing services requiring interaction and communication with Warehouse Banks, Loan Closers, and Accounting Department regarding loan file status. Additional responsibilities may be added.

Duties and Responsibilities include the following. Other duties may be assigned.

• Receiving of all incoming original signed closing documents from settlement and escrow agents.

• Scanning of all original closing packages on a daily basis

• Pulling critical collateral documents, such as original note, copy of deed/mortgage, trust agreements, power of attorney agreements, legal description, title work and closing disclosures to be shipped daily to warehouse banks.

• Process daily shipping of collateral to various warehouse banks.

• Issue instructions to warehouse banks to forward collateral received to investors as loans are allocated.

• Review and clear exceptions with warehouse banks to ensure collateral is received and processed promptly to the investors.

• Review daily report on outstanding closing packages not received and place calls to settlement/escrow agents to obtain the documents within specific timeframes to meet warehouse turn times.

• Perform accurate and timely input of required collateral shipping fields in LOS system

• Maintains current knowledge of policies and procedures as they relate to documents and warehouse banks.

• Maintains familiarity with residential mortgage documents.

• Works directly with processing, closing, and settlement agents.

• Perform other duties as assigned

Skills:

Critical thinking and problem-solving skills Planning and organizing

Decision-making Communication skills

Persuasiveness Influencing and leading

Delegation Teamwork

Negotiation Conflict management

Adaptability Stress tolerance

Education/Experience:

Degree: High School Diploma or Equivalent. Encompass experience preferred. 2-3 years prior experience required.

Job Title: Copywriter

Reports To: Marketing Director

FLSA Status: Exempt

Department: Marketing

Division:

Summary: Will create fresh, engaging and audience-appropriate messaging. The Copywriter will fulfill content needs across media platforms, print and email advertising, websites, social posts and video scripts. As a regular part of the role, the candidate will support all functional departments, participate in group brainstorming, proofreading and editing content and pitch in on projects outside of normal assignments when needed.

Duties and Responsibilities include the following.

• Draft and edit marketing content, websites, and social media posts.
• Campaign copy (print and digital collateral)
• Research articles and information related to the subject matter to include in web articles.
• Work with the retail team to identify and understand high-level messaging and strategy.
• Writing sales content for a range of platforms.
• Interpreting sales needs into effective advertising messaging.
• Engaging with sales teammates as clientele.
• Brainstorming creative campaigns and fresh ideas with marketing team.
• Managing own projects and deadlines.
• Learning brand voice and application.
• Proofreading and editing own work.
• Submitting work for edit and feedback.
• Keeping up with current communication trends and cultural changes.
• Contributing content to projects outside of normal assignments as needed.

• Performs other related duties as assigned.

Skills:

• Organized and responsible.
• Excellent verbal and written communication.
• Mortgage Industry knowledge.
• Self-motivated.
• Attentive to detail.
• Relationship management skills with management and sales teams.
• Familiarity with financial/mortgage business terminology and features

Education/Experience:

BA Degree in Journalism, Communications, Advertising, Marketing, Finance or similar preferred.

Experienced advertising content writer.

2-5 years of experience working in a company marketing or advertising agency environment.

Experience writing content for Financial, Mortgage, or Insurance industry preferred

Job Title: File Disclosure (opener)

Reports To: VP Wholesale Operations

FLSA Status: Non-Exempt

Department: Wholesale Operations

Division:

Summary: Validates fees and insures compliant disclosure through the loan process

Duties and Responsibilities include the following.

• Validates and ensures fees entered by third party originator are accurate

• Prepares and distributes initial disclosure packets to ensure that loan applicants receive complete and accurate disclosures in compliance with Federal and State regulations

• Monitors and tracks the pipeline of loans to ensure timeliness and accuracy of documents and provides additional processing for past due or untimely disclosures.

• Prepares and distributes change disclosures.

• Monitors and tracks the re-distribution of changed disclosures to ensure timely and accurate processing.

• May orders certain third-party reports in order to fully board a third-party loan

• Other assigned tasks or responsibilities that may not be delineated above.

Skills:

Education/Experience:

• Degree: High School Diploma or Equivalent. 2-3 years of prior disclosure- opening experience or related experience required.

Job Title: Mortgage Loan Closer

Reports To: Closing Manager

FLSA Status: Non-Exempt

Department: Closing

Division:

Summary: Mortgage loan closers will prepare closing documents using Ellie Mae e-docs and ensure that the documentation meets compliance standards. Loan closers are responsible for checking the loan application package for completeness and making sure it’s ready for closing.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Verifies accuracy and required legal documentation for each loan application to secure purchase.

2. Reviews preliminary title reports to verify property address, vesting and additional items to order endorsements from title insurance companies.

3. Creates legal documents using specific software and updates programs as needed.

4. Sends out required documents to title companies for signature timely.

5. Reviews all executed legal documents for actual closing of each loan.

6. Ensures documents were correctly endorsed, and that legal documents created by title companies are accurate and executed properly.

7. Ensures all conditions placed upon loan by underwriting are received, correct and approved by the Loan Underwriter.

8. Assembles loan files to be sold to secondary investors according to market standards.

9. Calculates final fees and loan balances for final loan funds.

10. Communicates with title companies, the appropriate Loan Officer and applicants regarding closing dates and fees on an ongoing basis.

11. Register the MIN Number for each loan into the MERS System

12. Order the wire to be received by the title company in a timely manner to coincide with the closing time.

13. Performs other related duties as assigned.

Skills:

Education/Experience:

Degree: High School Diploma or Equivalent. Prior 3-5 years of loan closing experience required.

Job Title: TPO Mortgage Loan Closer

Reports To: VP Wholesale Operations

FLSA Status: Non-Exempt

Department: Closing

Division:

Summary: Mortgage loan closers will prepare closing documents using Ellie Mae e-docs and ensure that the documentation meets compliance standards. Loan closers are responsible for checking the loan application package for completeness and making sure it’s ready for closing.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Prepares Initial Closing Disclosures and ensures timely delivery of same to all Borrowers.

2. Verifies accuracy and required legal documentation for each loan application to secure purchase.

3. Reviews preliminary title reports to verify property address, vesting and additional items to order endorsements from title insurance companies.

4. Creates legal documents using specific software and updates programs as needed.

5. Sends out required documents to title companies for signature timely.

6. Ensures all prior-to-closing conditions placed upon loan by underwriting are received, correct and approved by the Loan Underwriter.

7. Calculates final fees and loan balances for final loan funds.

8. Communicates with title companies, the appropriate Loan Officer and applicants regarding closing dates and fees on an ongoing basis.

9. Register the MIN Number for each loan into the MERS System

10. Order the wire to be received by the title company in a timely manner to coincide with the closing time.

11. Performs other related duties as assigned.

Skills:

Education/Experience:

Degree: High School Diploma or Equivalent. Prior 3-5 years of loan closing experience required.

Job Title: Loan Officer Assistant (LOA)
Reports To: LOA Manager/Branch Manager
FLSA Status: Non-Exempt
Department: LOA
Division:

Summary: Responsible for providing administrative and clerical support to the Mortgage Loan Originator in a timely manner to complete client’s loan application process. The role is within a high-volume production team working to enhance the Mortgage Loan Originators productivity. Coordinates and communicates with the customers, Loan Officers, processing team, and underwriting to ensure the loan application process is smoothly completed with accurate documentation. This is performed by obtaining necessary documents such as asset and income statements, appraisals, home owner insurance, credit reports and title documents. In addition, manage closing dates and other ad-hoc task throughout the loan process. The LOA must have excellent oral and written communication skills.

Duties and Responsibilities include the following.

• Pipeline management; assuming multiple loans in a fast-paced work environment
• Communicate with applicants to obtain all pertinent information (not provided at loan application). This guides clients through the mortgage process ensuring important dates are met.
• Assist with obtaining condo information, Realtor contact information, Attorney fee sheets and insurance binders
• Assist with ordering appraisals and title
• Perform credit and collateral risk analysis to ensure compliance with guidelines.
• After confirming the data, prepare pre-approval letters for customers and/or realtors.
• Assist with the structuring of loans and the calculation of income
• Running loans through various systems for credit and automated underwriting
• Reviewing asset statements, paystubs, tax returns and other documentation provided by borrowers for large deposits, accuracy and to ensure that the documentation is complete
• Draft letter of explanations for the underwriter
• Communicate with processors one all conditions have been met to review loan application and conditions submitted to underwriting
• Prepare preliminary figures for closing disclosures and send to customers with finalized fees prior to final approval
• Track to confirm receipt of Closing Disclosure delivery to borrower
• Work with manager for any rush requests
• Licensed Loan Officer Assistants may speak in pricing questions as well as structuring loans
• Other duties as assigned

Skills:

• Bilingual: English and Spanish
• Encompass 360 Required
• Oral/Written Communication Skills
• Customer Service
• General knowledge of loan products and process
• Organizational skills
• Project Management
• Time Management
• Must be able to multi-task
• Must have strong problem solving and critical thinking skills
• Must show strong initiative
• Good organizational skills, along with substantial knowledge of guidelines and procedures for all types of mortgage loans offered by the bank, are critical.
• Interpersonal skills are critical as this position is customer and Realtor focused and works with other staff within the department.
• This position requires excellent communication skills, as incumbent will have face to face and phone interaction with customers and referral sources, so must be able to communicate with these individuals with respect, courtesy, and appreciation for doing business with the bank

Education/Experience:

Degree: High School Diploma or Equivalent. NMLS Active license is encouraged.

Job Title: Post-Closing Shipper

Reports To: Post-Closing/Shipping Manager

FLSA Status: Non-Exempt

Department:

Division:

Summary: Responsible for shipping closed loan packages to the end investor within specified timeframes for quick purchase.

THIS POSITION IS NOT REMOTE. THIS PERSON MUST REPORT TO CORPORATE.  

Duties and Responsibilities include the following.

• Receives loan documents after loan closing and provides follow-up for missing or delayed packages or documents.

• Reviews/Scrubs closed loan packages prior to loan delivery.

• Index images after funding for Shipping package and company records.

• Delivering closed loan packages and full submission package to the specified investors within company time frames pending on delegation.

• Executes submission forms to attach to loan files and ensures their accuracy depending on loan delegation.

• Other assigned tasks or responsibilities that may not be delineated above.

Skills:

Critical thinking and problem-solving skills Planning and organizing

Decision-making Communication skills

Persuasiveness Influencing and leading

Delegation Teamwork

Negotiation Conflict management

Adaptability Stress tolerance

Education/Experience:

Degree: Degree: High School Diploma or Equivalent. Encompass experience preferred. Prior 3-5 years of post-closing shipper or related experience required.

Job Title: Senior Loan Coordinator
Reports To: Wholesale Operations
FLSA Status: Non-Exempt
Division: Wholesale
Summary: Works closely with underwriters, account executives and broker customers to get approved loans to a clear-to-close status; clear non-credit conditions on approved loan files; completes tasked 3rd party service orders.

Duties and Responsibilities include the following.

• Reviews underwriting conditions as received. Clears non-credit conditions such as: hazard insurance (HO, Flood and HOA, as applicable), title documents (title binder and schedules, ICPL, E&O and survey as applicable), borrower picture identification, LDP/GSA checks and lock confirmations.
• Upload complete file to Investor for pre-closing credit review and communicate needed conditions to underwriter;
• Complete and clear verbal verification of employment for all borrowers within required timeframes
• Monitors and tracks approved pipeline and sends requests/notifications to Broker LO/LOA/processor (as appropriate) concerning required conditions or file errors
• Compliance review of all Loans using Mavent process
• Communication of Mavent Alert or Fail findings to appropriate individual(s), if unable to remedy
• Coordinates initial closing requests and scheduling between broker and NP, Inc. closing department
• Process all required third-party services necessary for forward movement of loan
• Assist on Broker-generated requests related to the underwriting and closing process
• Attend necessary training on changes for knowledge and skills
• Other assigned tasks or responsibilities that may not be delineated above

Qualifications

Knowledge: 3-5 years of mortgage lending experience, preferably at a senior processor or junior underwriter level.

Skills: Strong attention to detail as well as organizational skills is required. Excellent communication, interpersonal, including demonstrated rapport-building, and PC skills are required.

Abilities: Must be able to work independently with frequent interruptions; able to communicate effectively with people at all levels; use typical office equipment; able to comprehend concepts and put them into practical application.

Education: High school diploma or equivalent is required. A combination of experience and education will be considered